Privacy Policy

Last updated: March 29, 2026

1. Data Controller

OCASUS AI, located in Ciudad del Saber, Panama. Contact email: hola@ocasusai.com.

2. Data We Collect

We collect the following personal data when you interact with our services:

  • Name and email address (contact form)
  • Company name and business type
  • Messages sent through our channels
  • Technical data: IP address, browser type, pages visited

3. Purpose of Processing

  • Respond to inquiries and contact requests
  • Provide and improve our AI automation services
  • Send service-related communications
  • Comply with legal obligations

4. Legal Basis

Processing is carried out based on the data subject's consent, contract execution, and compliance with legal obligations, in accordance with Law 81 of March 26, 2019 on Personal Data Protection of the Republic of Panama.

5. ARCO Rights

As a data subject, you have the right to:

  • Access: know what data we hold about you
  • Rectification: correct inaccurate data
  • Cancellation: request deletion of your data
  • Opposition: object to the processing of your data

To exercise these rights, email us at hola@ocasusai.com. We will respond within a maximum of 10 business days.

6. Data Protection Authority

The National Authority for Transparency and Access to Information (ANTAI) is the competent body for personal data protection in Panama.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the described purposes, or as required by law. Contact data is deleted after 24 months of inactivity.

8. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration, including encryption in transit (TLS 1.3) and at rest.

9. Third-Party Services

  • Cloudflare: CDN, DNS, and DDoS protection
  • Resend: transactional email delivery
  • Cloudflare Turnstile: anti-bot protection

10. Changes to This Policy

We reserve the right to modify this policy. Any changes will be published on this page with the updated date.